About Us

We may be new in the US market, but we are ready to leverage our extensive experience in the ticketing industry to ensure our users the ultimate experience!

About TicketX

TicketX is a secondary ticket resale platform that was launched in July 2023 by a Japanese IT company. Our Japanese counterpart, TicketJam, is the largest secondary ticket marketplace in Asia that has been operating since 2016.

Why use TicketX?

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100% Refund Policy

If your event has been canceled or rescheduled we offer a full refund. We also guarantee that you will get a full refund if you do not receive your tickets by the time of the event.

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Secure Transactions

We use the latest technology for payment to assure that all transactions are encrypted. We are devoted to providing the maximum security for users. You can trust that our company is committed to putting our customers' safety first.

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Smooth User Experience

To ensure speed and easy navigation, we use a cutting-edge framework and keep a clutter free modern UI. We'll continue delivering useful functions, such as interactive seating maps, and adopting the latest technology to offer the best user experience.

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No Queuing

TicketX users never have to worry about giving up on tickets for their favorite artist or event. We do not make users wait to buy tickets for popular events. No matter the demand, you can be sure that you will not have to wait to buy a ticket.

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0% Seller Commissions

We pride ourselves on removing the burden sellers have due to seller fees such as ticket listing fees and commission fees. Our 0% policy alleviates the pressure on sellers to set their prices unnecessarily high, ultimately benefitting buyers as well.

Our Experience - TicketJam

Achievements we have accomplished with TicketJam

Over 2 million active users

Best reviewed outstanding user experience

Keep resale ticket prices lower than official tickets

Also supports official ticketing with TicketJam Direct

A variety of payment methods (credit card, convenience store payment, Apple Pay, payment with sales profits or points)

Guaranteed compensation with our premium insurance option

Join us

As a growing company, TicketX is always looking for talented workers who share a passion for delivering entertainment to people. Join our team today and help more people enrich their lives with live events!

See all openings at TicketX